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"Vraiment top ,j'apprécie à chaque passage"

"they don’t provide in Room hot water"

"Very clean. Has secure cycle storage. Staff friendly and helpful"

"La literie, notamment celle du dessus, mériterait au minimum une vérification visuelle. Il est difficile de se reposer sur le serement, surtout lorsqu'il y a un doute sur la propreté des draps (présence de taches). Cela éviterait de dormir dans des conditions inconfortables. Au vu du prix, nous ne nous attendions pas à assisté à des prestations haut de gamme. Cependant, un nettoyage un peu plus régulier du sol et des rebords de fenêtres serait appréciable, ainsi qu'un entretien plus approfondi de la cabine de douche, notamment sous les poubelles. On pense que le personnel d'entretien ne dispose pas de suffisamment de temps pour effectuer un nettoyage complet. Peut-être serait-il utile de proposer aussi de quoi nettoyer soi-même dans la chambre. Nous remercions toutefois l'hôtel Kyriad pour son accueil à notre arrivée, pour avoir réglé rapidement le problème de carte démagnétisée, ainsi que pour le prêt de deux coussins supplémentaires pour la deuxième nuit, ce qui nous a permis de mieux dormir. PS : Il serait également utile de rappeler les règles de silence aux clients. L'hôtel était assez bruyant après 23h, ce qui peut être gênant, surtout quand des enfants essaient de se reposer."

"There was absolutely nothing there for kids . The restaurant was close only open for breakfast "

"We recently had a three-night stay at this hotel. The location between Pontoise and Cergy-Pontoise made it possible to easily access the train station in either location without a problem. This property is also about a 15-minute walk from the 3 Fontaines shopping center. We arrived quite late on our first night, but the night watchman let us in and checked us in cordially and efficiently. He made sure that we could access the wifi and that all of our questions had been answered. We were greeted warmly for breakfasts. They were very good, offering both a few hot items and a variety of cold items. Everything was well organized, and the dining area was calm while we were there. Our room was small, but everything in it worked, and it had been satisfactorily cleaned. The only issue we had was with the shower. It was difficult to climb in and out over the side of a bathtub without any safety equipment. Also, when taking a shower, water leaked out from under the glass surrounding the shower. "

"N/A"

"Breakfast ok, but the staff pretending or does not speak English "

"Room was very clean. Cleaner than some more expensive hotels I have stayed in. We only saw two staff, a security guard and the lady at breakfast- she also appeared to cover reception and cleaning duties and restocking the breakfast bar. She was lovey & a very hard worker. The downside & reason I cannot give 5 star is the check-in service after hours is by machine. It was not working for the family in front of us, it was very cold out. It was clear they had a reservation to us, and the guard could have let the child at least, wait inside. He seemed to help them at the beginning and then he gave up and went back inside himself to the warmth. They did get through to customer support via the machine call button but it took way to long for their issue to be resolved and people were waiting in the cold behind. The machine needs to be indoors if there is going to be issues with it. We were all lucky it was not raining. They were at least 30 minutes out there. Thankfully we eventually figured out how to checkin online while we waited. The rooms are small enough but most places in Paris are. They had everything we needed and the beds were comfortable. Would stay again, but would make sure I am checked in online first. "