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"Everything was great! Room and pool were clean."

"Our stay at Excellence El Carmen was nothing short of phenomenal. From the moment we arrived, we were greeted with warm smiles, a refreshing welcome drink, and a level of service that set the tone for a truly unforgettable vacation. The resort itself is stunning—modern, elegant, and immaculately maintained. The main pool was beautiful and abundant, and the beachfront is pristine with soft sand and clear water. Our suite exceeded expectations: spacious, stylish, and sparkling clean, with a comfortable bed, a luxurious bathroom, and a private outdoor space that made the experience feel extra special. The daily restocked mini-bar and excellent housekeeping were a great touch. The dining options were truly impressive. From delicious breakfast buffets to incredible à la carte dinners, every meal felt fresh and thoughtfully prepared. The variety is fantastic—steakhouse, French, Italian, seafood, Asian—and we genuinely enjoyed every single restaurant we tried. What truly sets Excellence El Carmen apart is the staff. Every employee we interacted with went above and beyond to make our stay memorable. The service felt personal, attentive, and consistent throughout the entire resort. "

"The food was incredible, with plenty of restaurant options to choose from. The staff was always kind and eager to help. Reynaldo, our concierge, truly made our stay exceptional—he went above and beyond to organize activities for my birthday and made the entire experience unforgettable. Highly recommended!"

"Returning customer. "

"The clean room and the staff definitely stood out! Amazing service, very attentive and always friendly. Especially, Breilin! He would always send us the activities for the day! And keeping us up to date with everything, great service!"

"Beautiful place"

"Room Service, the food, and wonderful genuine hospitality provided by staff at the resort! God bless the hard working staff and the beautiful resort in Punta Cana! I have to go back again 10/10!"

"Every thing "

"The stay at this hotel was great. The food was good and so were the drinks. The rooms were nice and clean. My butler Jose was also the best as he handled anything that I needed him to do and was able to accommodate me in anyway possible. I would stay here again"