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"Very nice hotel, very spacious rooms BUT we were on a floor that had a bar on it and it was noisy throughout the night, other than that the pools were nice and clean and the beach was steps away"

"The design of this hotel was absolutely unique to other luxury hotels we’ve stayed in. Using water features instead of landscaping made the whole stay feel more unique, and the first floor suite was gorgeous. All the employees were friendly and super attentive and helpful, and the personal concierge service was excellent and quickly responsive. Only small suggestion would be to have more pool chairs available, but it’s really a gorgeous property and a great stay."

"Amazing resort, amazing food, and amazing views. "

"The Expedia Concierge Staff were exceptional, special thanks to Brissa, Roberto and Gabriel. Brissa, assisted in formulating an itinerary for our 2 night trip to La Paz, recommending places of interest to stop at and restaurants. The Krystal Grand Hotel did not disappoint, the room we were first assigned had 2 beds and the air conditioning unit was faulty. We had requested a king bed, we were moved the next day to a king bed and this room was good. We enjoyed most if the specialty restaurants although the food could be served hotter, a few times we requested to have are food warmed. "

"Good"

"Staff members where extremely helpful and very polite "

"Great place to stay..great staff..stayed on the Rose side and they made us feel like they knew us forever"

"Fantastic resort to spend your hard earned money. Room, food, pools and lounges were all top shelf. We will be returning. "

"From the time we checked in to the time we left Staff was Amazing! Down by the pools Gustavo and Ulisis were wonderful and very attentive. You can tell that the staff is very proud of the hotel and are constantly cleaning and maintaining the property. Our room was very clean with a beautiful view of the ocean . Only had a couple of disappointing things the Rui app doesn't give enough information on things that are going on at the resort and the restaurants are not shown at the correct locations. Second unfortunate thing was after waiting for an hour and a half for the steakhouse we were treated to a cold meal. The staff was very busy and friendly no fault of their own. The Buffet was Great with many choices. We absolutely Loved this resort and can’t wait to return. "