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"everything was fab and we had a lovely stay. we look forward to visiting again "

"The staff at reception were lovely. The breakfast is amazing and the team were brilliant. Nothing was a problem and they were all very friendly. The hotel deserves its 5 stars. The rooms are gorgeous and super clean. We will be back "

"Very clean, return visitor so we had a free upgrade. "

"Best hotel we have stayed in by far only thing not getting into the room till 3 pm only fault "

"The hotel was lovely friendly staff, great location and looking over the canal. Breakfast great, good value for money. Rooms were a little tired and a few cobwebs but it was mostly very clean. "

"Superb"

"Really nice hotel good location hand for town and on site parking "

"Ideal location, clean room and lovely breakfast, would stay again!"

"I thoroughly enjoyed my stay here- my executive room was both spacious and comfortable. The bed was amazingly comfortable and large and the bedding was beautiful too. Decor is pleasing and warm and the room was well equipped. The bathroom had a bath with shower over it - water was very warm and instant and Elemis toiletries were a treat. Check-in was fast and professional and my bag arrived at my room within 2 minutes. I was on the first floor near the spa - there was no view to speak of but that didn't bother me. There is a sort of small vestibule area between the main room door and bedroom door that alleviates any hallway noise. I always think it's the staff that make hotels good or bad- and the staff here were all without exception, exceptional. All so professional, polite and pleasant. A very enjoyable stay."