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"Excellent customer service and welcoming staff "

"We were treated to a nice studio off-site which was incredible. A modern two room cabin style property with a fully equipped kitchen. Everything top modern and there was even an arcade, a record player, Alexa, two tvs, a Nintendo console and a very nice bathroom. It is cold in the mountains and while the two minisplit did not have a heating option, a free standing wood burning oven and blankets were provided. For breakfast there where several hot choices plus delicious yoghurts. The front desk staff walked us to our room and explained everything. Parking was safe being a rolling gate. I love this place. "

"I loved everything about this hotel . The rooms are beautiful, the view of the volcano is amazing and the staff is SO helpful and friendly. They made arranging tours and transportation a breeze. I would absolutely come back and will recommend to anyone staying in the area. Definitely 10 out of 10!! Just a stunning property . I am a solo traveller and every staff member made me feel so welcome"

"We had a lovely stay. The room was spacious with good aircon and spotlessly clean. Great black out blinds so had a lovely sleep. We loved the wet bar and forest thermal baths. Even in the rain it was a fantastic experience. The massage we had was fantastic and the spa room had the windows open so you could hear the sounds of the forest. All staff were delightful from check in to check out. We would return. "

"My wife and I had an amazing time at Tabacón Thermal Resort & Spa during our stay from September 30th to October 2nd. From the moment we arrived, we were impressed by how beautifully the resort blends into its lush natural surroundings. The thermal springs were absolutely stunning, crystal clear, surrounded by vibrant greenery, and perfectly maintained. Relaxing in the warm pools while listening to the sounds of nature was truly unforgettable. The stepped waterfalls and tropical landscaping made it feel like a private paradise. Everything was so serene, and we loved exploring the different pools, each with its own temperature and atmosphere. Our room was elegant, modern, and very comfortable. The wooden furnishings and nature-inspired decor created a warm, relaxing environment that fit perfectly with the resort’s natural beauty. The bed was incredibly comfortable, and we appreciated the attention to detail in both design and cleanliness. The staff were friendly, attentive, and made sure we had everything we needed to enjoy our stay. Overall, our experience at Tabacón was beyond our expectations, a perfect blend of luxury, relaxation, and nature. We would absolutely recommend it to anyone visiting the Arenal area and hope to return again someday!"

"An excellent property with excellent staff! Would highly recommend!"

"Our stay was fantastic. "

"We reserved for the view which was everything we thought it would be and more. We found that above all, the staff was the best! We felt at home. We have someone who cant walk far or manged the holls and they carted us to and from the other areas of the hotel! They arranged activites and gave us the Pura Vita vibe!"

"As close to paradise as you’ll experience."