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"The staff is the best, the hotel is very clean. The beds are very comfortable. The only issue we had was the noise coming from the other room and the cleaners in the morning that were extremely loud on a Saturday early morning. There is an obvious issue with the sound proofing. "

"Great location, friendly staff, excellent breakfast and dinner."

"This is a wonderful hotel with friendly, helpful staff. Great location, great breakfast, great rooms. "

"Courteous staff, fantastic location, clean rooms."

"The room was clean, spacious and modernised…. The heating was weak, temperature rovered around 19C, on the cold side. "

"Everything VERY good except the choice of oppressively hot room or very noisy street (located between major traffic circle and Perugia's main bus terminal. Great staff. Good beds and showers etc. Above average breakfast buffet, except for the vending machines for coffee (no staff making). Bring a travel mug if you prefer American style coffee. Their only mugs are espresso or double espresso sized, not even cappuccino size available."

"The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit."

"Room was wonderful, bathroom spacious and well appointed. Staff amazing and so friendly "

"Well maintained, modern hotel reasonably close to the city centre and convenient for the train station. Breakfast was very good, although some more hot food options would have been nice. Service was good and value for money was excellent."