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"Nice & clean"

"We got to the hotel and the playground in the water was under construction. Most of the reason why we wanted to stay there. We took the kids to the pool and it was so incredibly crowded and loud. We had to walk through a maze of construction just to get there. On the way we passed a man smoking a massive blunt. At the pool we smelled marijuana the entire time with the employees doing absolutely nothing but talking amongst themselves. We had no choice but to stay that night but if the other hotel that we moved to had availability that night we would have just paid for two hotels just to get away from this one. "

"this is a great family friendly resort!!! "

"We love the Rosen properties. This is our go to for a Megacon each year. Close to the convention center without paying the larger price for the 1 that are connected. Comfortable with plenty of space to get ready for the con. "

"Overall a great property. We st"

"Initially the Hotel layout is confusing especially the elevator locations but eventually you get to find your way to different blocks. Pleasant location. Buffet breakfast was good and worth the $25, don't forget to ask for your Mickey Waffles. The pool and water park were fun but could do with more free sun loungers, typical problem of towels on loungers so get there early. Some extra non lounger seating might help. We did not get the one bed apart in the Terraces we booked but were given an adult three bedroom in Block 3 instead which was great. Free parking with our package was well worthwhile easy parking as Grove is not within walking distance of anywhere so a car is useful. Uber to parks 30 to 60 USD each way depending on party size - there were up to 9 of us in 3 different appartments two on block 1 and one in block 3."

"No TV, no WiFi. Laundry service didn’t work. "

"If I can rate this hotel, a zero I would have rated a zero, but you guys would not allow me to do it. I would never stay at Westgate resort and spa ever again in my life. I shouldn’t have to pay to use a waterpark that is being advertised as if it’s included in the nightly rates. This resort gets a zero from me and I wish I can get my money back from staying there, a matter of fact, I didn’t even stay the fourth night. That’s just how horrible the resort was."

"Everything was great"