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"Great location, staff, conveniently located 5 min walking distance from station "

"The hotel is well situated near to the main train station and well connected to the bus and tram lines. The hotel was very clean and the family room was very comfortable offering two single beds for our two children (aged 16 and 11). Breakfast was delicious which we enjoyed in the summer terrace. Staff at the hotel were very helpful and polite with great recommendations for restaurants."

"Hotel is very clean, has comfortable bed/bedding and the front desk staff are friendly and helpful. Most of all, the location is great! Just a mininut walk from the Chapel bridge and close walking distance from the train station. "

" Lose to the railway station & the ferry piers, 2 minutes walk from the Chapel Bridge & other central Luzern attractions. The room was a reasonable size, bed comfortable. Towels seemed to be changed daily which was, in my opinion, unnecessary. Breakfast was a decent spread & tea & coffee were available 24/7. There was no fridge in the room, but a communual fridge was available in the breakfast room. The hotel also operated an honesty box system for cold drinks from this fridge. No aircon, as is normal for Switzerland, it had been hot before we got to Luzern & the room was rather stuffy, but they did provide a fan to try & get the air moving. Our room was up half a flight of stairs from the lift, whcih was not ideal as we had large suutcases, but we coped. "

"I really enjoyed the hotel! The room is beautiful and super modern. The lobby is beautifully decorated and most importantly the staff is very friendly and welcoming (Lauro is a gem!)"

"Lovely old heritage type hotel, super large rooms and hotel allows you to clear the mini bar once at no charge."

"Great room and property, check in was pretty easy."

"Lovely hotel, so full of character and history. In a walkable area close to everything. The rooms were clean and comfortable. The mattress was really good. We loved our stay. "

"We loved it here! It was the perfect spot to enjoy all that Lake Lucerne has to offer, with beautiful lake access and close enough to enjoy the energy and sights of the city. We didnt realize until half way through our stay we could ride the #24 bus for free (included with hotel reservation) into town and to the transportation museum. Definitely make sure you ask for the print out. The rooms are lovely, the food in the restaurant is DELICIOUS, especially the dinner. Everyone who worked there was so kind. There is even a trail to visit a beautiful non-touristy castle that has an adorable little cafe- must visit! They will tell you the way. Make dinner reservations for around 8 so you can watch the sunset! Gorgeous! "