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"It’s a typical Japanese hotel mostly catered to Japanese. The staff are very polite and friendly. The room is very clean but on the small size which is typical of Japanese hotels. The breakfast is delicious. Parking is easy with the hotel parking lot. Another big advantage is laundry facilities right at the hotel which we took advantage of. "

"The attentiveness of the staff is impeccable. Location is good and bus stop is very near. From JR train station to MT Usu Ropeway is easy."

"If you're visiting Hakodate, then odds are you have stayed at some APA hotel at some point in your life. You stay at APA because it's affordable and well kept up, which holds true here as well. I've stayed in a handful of APA locations, and this location has the best customer service I've experienced at any APA. As for the building, it's probably older, but you wouldn't know because both the room and hallway are in great condition. They clearly have renovated or replaced over the years."

"Very nice hotel. I chose this hotel initially because of the rooftop onsen and the daily meal voucher for the morning market. The view from upper floors is great and there is a lounge and outdoor onsen. There is also a great ice cream shop in the hotel. My only issue was, because so many restaurants participate in the voucher program, it was a bit confusing to choose a restaurant. Also some restaurants only display their name in Japanese. "

"Very cosy setup. Like to common area at Level 2 where we can mingles."

"Great staff, lounge, laundry, and location. The room had a small table with bench seating on one side, which was great for hanging out, eating, or typing on a laptop."

"Comfort bed hot springs are very good "

"Wonderful time here. Great service. "

"Friendly and helpful staff. Most have good command of English. Very central location right at the doorstep of Hakodate JR station."