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"All very good, though it was surprising to see the entrace to basement parking was so narrow - never drove through such a narrow entrance!"

"Every thing was excellent Especially onsen on top floor"

"Only issue is the walking distance from the station. If you are ok with that it’s very good."

"Room was clean, but had v strong tobacco smell which I am not used to, in hotel. Breakfast was included for added convenient, food was v good too. I like it and will choose this hotel when I visit Hakodate next trip. "

"The onsen was great although I never figured out how to reach the one on the 7th floor. The izakayas nearby were really good!"

"Immediately upon arriving, I was warmly welcomed by the front desk and made to feel like a priority with their proactive and efficient help. The whole process for my check in took less than five minutes and the front desk spoke perfect English which was a breath of fresh air. Anytime I walked past the front desk, they were attentive and would greet me warmly. The location is so convenient! Everything is within walking distance and has two Hakodate food specialties Lucky Pierrot and Hasaegawa yakibentos just a few steps away. The capsules are well maintained and clean with a lock box for storage of valuables. The bathrooms were cleaned multiple times a day and my favorite part was the showers! Typically in Japanese hostels/capsule hotels, they have the same very small shower unit. But here, the showers are spacious as well as having a nice area for you to undress and store your belongings with a tiered storage unit. Overall, a wonderful experience and I will be returning on my next trip to Hakodate. "

"Staff was super helpful receiving our luggage we had shipped to the hotel and then helping us carry them to the taxi that they called for us."

"Hotel’s buffet is good. But if you are staying for more than 1 night, you might not want to pay for half board as the spread for breakfast and dinner doesn’t change. Otherwise, hotel is clean and comfortable. You need a car to move around though as it is not close to town centre."