Find all hotels by Independent in Mount Annan

"Solid stay all round. Nothing fancy but exceeded expectations. Bed was soft and pillows good. Shower and bathroom was spacious, recently renovated, good pressure in shower and hot water was good. Check in was efficient, keypad doors worked fine. TV modern and large, built in usb chargers both types. Had dinner and drinks at the sports bar, getting past the smoke smell, everything was tidy, new and the food reasonably priced and tasty! Was a little loud with the train and from the bar. Altogther a great overnight spot. "

"It was a good venue Cloe to my meeting staff were lovely onsite parking was good"

"Room was lovely and clean, plenty of parking, staff helpful"

"Not worth the money old cheap furniture bed from 80s feel every lump lounge from 70s more like 2star 100 a night place still cleanish and safe if had to stay in that area "

"For the price I paid, the accommodation was adequate. The first thing I saw as I entered the room was a little cockroach. The room is very dated and looks like it hasn't been changed since it was built. The staff were accommodating seeing as my flight was late and I didn't get to the hotel until very late. "

"Needed a place for me and a group of friends to stay for the weekend. Our room was clean. The staff were friendly and helpful."

"We had a 7 day stay we came for our daughter's Wedding - check in was easy, reception staff were lovely and helpful but when it came to our room it didn't take long before we were started to wonder as to when it was last cleaned?? everywhere we looked in our room it was covered in dust - skirting boards, top of fridge every piece of artwork, top of our bed, all around the toilet, we had cobwebs above our curtains, and the dryer filter was full. Our air conditioners weren't cooling the room properly we got told just to turn them down but on further inspection aircon filters were blocked full of dust. I spoke to the 2IC on Sun re: our concerns about our room (except for the aircons this we learnt at a later stage) We were given 2 options 1. They would do a thorough clean of the room the next day or 2. we could leave and go somewhere else; we told them that we would talk about it and let them know our decision the next morning. Our decision was to stay and for them to thoroughly clean the room. We left early the next morning off to do wedding shopping on our return the room had been made up but none of our room concerns had been done. I guess l had insulted them asking for a duster? no duster just both Managers. The manager seemed upset with us and made us feel bad for our complaint l explained our house isn't this unclean. And it wasn't just our room, the passageway just as dirty got told my room is my only concern. We left a day earlier with nothing from them,"

"Well I was going to say at least I didn’t see any live insects in the room but just before we left one crawled out from under the bed Bathroom was beyond disgusting Place would benefit from a bulldozer "

"Great location. Friendly staff. Nice room and food is good. "