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"Had a wonderful 5 night stay at the hotel. I was a bit apprehensive after reading some reviews but i was pleasantly surprised. Lovely welcome from check in staff and given lots of information about the hotel and surrounding area. Hotel lobby is impressive, superior double room was spacious, clean and aircon worked perfectly. Breakfast was plentiful and you can order different eggs/bacon from the waitress. My only very small gripe would be that the toaster took ages so put your toast on whilst you enjoy some cereal! The lifts were mentioned in alot of other reviews, to be honest it would be better if all 3 were working but we never had long to wait and we were on holiday so not in a hurry to get anywhere. Central location right by lots of bars/ restaurants and a very short walk to the Rhine. Loved our visit to the hotel and to Cologne, we will be back to visit you both again"

"Clean, spacious room that was modern. Great, comfortable place to stay that was close to and easily walkable to tourist attractions."

"Amazing staff. Breakfast was way beyond what we expected."

"Our family loved our superior rooms, with their great ammenities, free water/juice/coffee/tea, and super comfortable beds. The buffet breakfast surpassed all expectations. This place is a total gem, with great staff."

"Very friendly staff and very clean room and comfortable bed"

"good accomodation. friendly staff"

"This is a really nice hotel, in a building that is 100 years old this year. The beds are very comfortable, bathroom facilities are good, with a decent shaving mirror. The breakfast was good and was sufficient for me requiring a vegan menu, although would have liked vegan sausages, but the ham and salami substitutes made up for that. Sadly the area around the hotel has seen better times. The U-bahn station is opposite the hotel’s main entrance and the staircases and elevators stink of urine, and could do with a visit from the Cologne City Cleansing Department. It is also right next to Hansaring S-bahn Station which has connections to Cologne Hauptbahnhof, and other regional stations in the North Rhine-Westphalia region such as Dusseldorf, Aachen, and Koblenz which we visited using the hotel as a base to sleep and have breakfast. It is also less than 1 mile away from the Cologne Cathedral, which is a nice walk down quiet back streets."

"The staff were really nice, helped us out with train tickets, let us check in early, free luggage storage, great service all around"

"Absolutely fantastic, from a seasoned traveller this was a tremendous hotel for the price paid. Can’t comment on the food as we ate out but room spotless and pool a lovely bonus. Don’t believe the negative reviews and give it a try!"