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"It was very convenient and clean hotel. Even amenity was excellent! I would like to come back soon!,"

"It’s right within the railway station building. Very convenient, especially when it’s snowing."

"Close to station "

"Ok"

"Large old dirty unkempt room. Terrible air quality (musty and moldy- respiratory issues started immediately when entering room). Outdated and non functioning toilets, dirty shower (did not even brave using it). Breakfast food tasteless and of very low quality. Hotel agreed to modify reservation to one night from 2 nights and now refuses to adjust bill. Charged for 2 nights even though we checked out early as agreed. When we try to call hotel the discuss, they hang up. "

"We loved this onsen hotel. The onsen is incredible. I wish we had stayed for more than 1 night, but our schedule was a bit tight. However, it was a great stay. It's near enough to Yamadera, which is definitely worth a hike up the 1,000 steps, the Hiroshige hotel and much more. I would have liked to explore Tendo even more and have even more time in the onsen. Oh, and the kaiseki dinner was so delicious and in a private room where we had a view of an incredible sunset over the nearby mountains. The service by the staff was also exceptional. Super!!! If I am back in Japan, I'd love to come back."

"This is such a beautiful Onsen with an incredibly kind staff. We took a gamble in coming up to Tendo during our 2.5 week trip to Japan, and this stay easily became the highlight of our trip. We stayed in the suite with a hot tub in the balcony, and the room was spacious, clean, and traditional. The breakfast had a variety of choices, and the dinner (separate charge) was delicious with locally sourced food. Give this place a try, you’ll feel refreshed after your stay!"

"This ryokan was exceptional in terms of service and cleaniness. The dinners served in the room were SO GOOD! I stayed 3 nights and each night was an entirely new spread of delicious samplings of the best of Yamagata's food: tender morsels of Yamagata beef, fresh sashimi, pearly shiney Yamagata rice etc., kept being served and there wasnt a night I felt hungry in the middle of the night. The room was elegantly furnished. The massage chair was a definite plus! In-room onsen was terrific. I do not think the public onsen outside of the hotel were great. It was small, way too hot and very crowded, and you'll have to pay onsen tax to use it. Stick to the hotel onsen in their basement which is way bigger and will not boil your skin off. They rotate the timings for use of the onsen for men n women, so do take note of that. Breakfast buffet options were pretty basic, so i did not quite enjoy the food. Bedding: futons were somewhat old and very thin, and even stained (blood?) I had to stack 2 futons for extra comfort. All the minus points aside, this hotel has the best staff. In particular, employee Rina was a real darling! She went above and beyond the call of duty when she served me my dinners, making every effort to recommend foods or sights around Yamagata. Upon checkout, the concierge even handed me a handwritten note from her. That totally warmed my heart! I highly recommend this ryokan to all who visit Mogami. Thank u for being one of the best hotels I'd ever stayed in.!"

"The room is spacious, amenities are good, especially for the ladies, breakfast is good. Highly recommended!!"