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"Location Location"

"Excellent Stay and Outstanding Service at Shinagawa Prince Hotel We stayed at Shinagawa Prince Hotel for 4 nights when we first arrived in Tokyo, then returned for 1 more night after spending 5 nights in Kyoto — and everything about our stay was fantastic. Before returning, we had arranged to leave 2 large suitcases at the hotel, and they stored them for free during our Kyoto trip, which was incredibly helpful. When we returned for our final night, there was a small issue with our reservation — our daughter was not included — but the front desk staff handled it promptly and kindly. They managed to find us a room with three beds, which made our last night in Japan very comfortable and stress-free. The location next to Shinagawa Station is ideal for getting around Tokyo and to the airport. The rooms were clean, the service was excellent, and the overall experience made us feel well cared for. Highly recommended, especially for families. We’ll definitely stay here again!"

"Great place"

"Excellent quality and a very reasonable price. Just make sure you know you'll need to exit security, immigration, and customs to each the hotel entrance. This is not the transit hotel. "

"Staff was amazing they eere"

"It was amazing. Staff was kind, helpful and knowledgeable. Their guidance made our trip exceptional!! "

"This hotel far exceeded my expectations. I have already recommended it to friends and will definitely try to stay here again. Went in July and there was central air con (temp control in the room) in addition to a portable air con for extra coolness. Staff were lovely. Definitely get the amazing breakfast. The room was pretty big - especially for Tokyo. Comfortable, very clean (and I’m terrible with hotels - usually don’t like to touch anything in them but for the first time ever I felt comfortable). A minute walk to Shiomi station which is 4 stops to Tokyo station and 3 stops to Disneyland. "

"The property is unbelievable. The location is beautiful and right across the street from the Tokyo Tower. This is a luxury hotel and the staff is more than 5 stars! The suite we had was extremely spacious and well appointed. Many amenities and anything you need is in the room. The property has more than 5 restaurants, wedding salon, spa, health club, poll with saunas, convenience store, many shops and a delightful lounge overlooking the Tokyo Tower and waterfalls for afternoon tea or lunch. This hotel is located in a park and has several shrines on site to walk through. The area is Ginza and easy to take car service, uber, taxi anywhere you want to go. Everything is nearby. I would highly recommend this extraordinary hotel and will definitely be staying here on my return to Tokyo. "

"Everything was perfect. Thought gym should be included in hotel fare."