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"Staff"

"Great friendly staff Lent us a charger to convert our chargers as we had forgot Comfy beds Room are spotless We will be back 10/10"

"The reception staff were excellent when we told them Our flight was delayed by an hour. We thought we might not make it back for1 am reception closing. They had told us they’d wait for use excellent service. We had to take a taxi as last bus had left. Arrived with time enough spare to have a night cap. Friendly - unbelievably kind staff."

"Je séjourne au moins une fois par an dans cet hôtel et suis toujours ravie (super accueil, hôtel très propre, chaleureux et confortable au coeur du centre ville, à moins de 10mn à pied de la gare, très bon petit-déjeunerbuffet). Excellent rapport qualité-prix !"

"I needed an Hotel in close vicinity to the Airport, this proved Ideal. The staff were extremely helpful. The hotel has a modern feel, and the early morning shuttle service was a factor when selecting this hotel. I would definitely recommend for business travel use. "

"Very good, nice "

"Great room nice hotel "

"I have been spending around 150 nights a year in hotels for many years. I rarely write reviews - saving them for when a place truly deserves it, for good, or bad reasons. This one is good - in every way. This - is an absolutely wonderful place - oozing high class character from every corner and pore. The care that has been taken to preserve large elements of buildings that are 500 years old - while mixing modern amenities and comforts with it all is exceptional. I honesty cannot imagine what it has cost to do - but all of it is money well spent. My schedule did not work for eating dinner there in the evening - but the early breakfast - including plenty taken from their own garden - that I needed was accommodated in a wonderful way by the unceasingly helpful, friendly and just lovely Floraine (who did a great job also by phone and email of getting me organised remotely for my late arrival too). While praising the staff - I cannot leave out Elise either - who was still around to accommodate my late arrival and show me to my room and give me a small tour of the substantial communal areas (good job too - I might not have bothered with a torch and ending up taking an unplanned bath in the duckpond). The location and the place itself are great - the staff are the icing on a cake that was exceptional in the first place. Only (very minor) downside is the limited hours that reception is manned - but Floraine and Elise went out of their way to make sure that would not be a problem"

"Worst management for the hotel . My brother lost his wallet and I was trying to help him out to get a hotel room , until we can figure out how to get him home . Hotel management refused to check him and made him stay in the cold weather in his rental car.. what kind of human being are they !!! Us her in US we never do something like that .. even though I called the hotel directly and explained the problem with them and they still refused. "