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"Clean and staff was great"

"I stayed at this hotel while taking my daughter to Yale Summer School. After more than 10 hours of travel from San Francisco, we arrived around 11:00 a.m., hoping to rest after the long journey. A heavyset front desk employee told us there were no rooms available until the 4:00 p.m. check-in time. We accepted that and waited in the lobby. However, we soon noticed other guests arriving after us and checking in immediately. I asked several times, but she repeatedly said, "No rooms are available,"...

"Nice little hotel Christina and Christopher at the desk were amazing."

"Such a cool place to stay! Beautiful decor in halls and rooms lovely service in the restaurant. Front desk staff seemed checked out and uninterested."

"The Omni made our stay in New Haven very comfortable."

"Excellent breakfast. A lot for your money."

"Hotel staff was very friendly and helpful from beginning to end. We stayed for 9 days and our room was serviced almost everyday without us asking. Breakfast was great and the staff even held our luggage after check out until our flight time. I would definitely stay here again."

"The"

"Clean room"

"It is truly a clean establishment; nevertheless, with the exception of Amanda who checked us out, all three (3) black... I reiterate...all three (3) black concierge attendants who were there during our stay were totally absent in line of "COURTESY" particularly " SHARON" the one who checked us in. She insisted that "I got an accessible room." I said no and why would I? Are we handicap? I couldn't afford to argue with her....so I said...no problem. No smile, no courtesy whatsoever...I understood...

"Good"

"The staff was very friendly and the free breakfast was filled with different items. The hotel and property was very clean. The cleaning crew uses a very strong smelling carpet deodorizer which was also all over the countertops which I had to clean. It was obvious that they just throw it everywhere. The water pressure was more than lacking with a standard home shower head as well. Although there were 2 main complaints, for this price and location, this is a great place to book."

"The hotel Upgraded my son and his wife to a one bedroom suite. That was a nice surprise. Room was clean but upholstery needs cleaning."