"I will first say that the staff was friendly, but couldn't really fix a problem we had. I know European rooms are small and typically not well air-conditioned. But the use of space in this small room was ridiculous. It had bulky wooden structures that didn't allow much space to set down items. We had to place items all over the floor. It was decorated with weird garden hoses with lightbulbs that didn't provide much light. The AC cut off during the night, which was torture during a heat wave. Our...

"Excellent hotel. Beautiful decor. Staff very friendly, helpful. Can wait to return"

"A very comfortable stay in the heart of Surrey Very clean with pleasant helpful staff Close to rail to London A small town with good shopping Plenty of free parking Decent restaurant but no facility for self catering. No fridge or microwave"

"Great spot for a short stay. Beautiful building. The rooms are fine, but could use a refresh, and more attention to detail in the cleaning."

"Quiet, clean, helpful staff and great location"