Find all hotels by Firmdale in New York, NY

"I have reviewed my stay from last week and it is unchanged . This time is for the extended stay. Just want to suggest a tip box for everyone to share like every 2 mos. They all deserve it but so many of them that it’s hard to give them individually. If there’s a pool they can easily be divided. I ask for the tip box but I was told it’s only for baggage storage staff. "

"Very nice"

"Perfect location to everything! 2nd time staying here in last 2 years. Will continue to stay here "

"So happy that they hold our bags before our check in time and were able to get our room key before check in time. Very satisfied."

"The Westin location is excellent very close to Grand Central Station and easy access to trains, but the hotel itself is also great. The rooms were spacious, comfortable, and clean. The hotel is also very spacious and welcoming, too. I liked that there were 6 elevators and rarely did we have to wait very long for an elevator. Not sure why there is an automatic $25 "destination fee" (in addition to all sorts of taxes), but this did include breakfast for one person each morning. The buffet breakfast was pretty good, and I did take advantage of that. "

"Great stay "

"Nice clean rooms. Friendly staff. "

"Great location. fantastic customer service and amenities."

"Got there on a busy Beyonce concert weekend. The staff was Extremely but extremely helpful and greeted everyone that got in line. The room upgrade was already noted and honored. The staff was absolutely amazing "