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"The staff were very welcoming and polite. There is ample parking. We stayed in a suite which was spacious, clean and had good amenities. There is a good sized swimming pool which has allocated children hours. There was a good selection at breakfast and you can also order off a menu too. The restaurant also provided a good selection for dinner. The hotel is in a good location and a short uber ride from Oxford city centre. "

"Very modern and stylishly decorated. Very friendly and helpful staff. Although compact, the room was very well appointed with all the amenities for a comfortable overnight stay. We didn’t use the bar and grill restaurant or the Starbucks but these seem to be well patronised with a great vibe. We will certainly look to use Village Hotels in future"

"We had a great stay at The Store. We were upgraded to a room with a balcony looking down on Broad Street. Thank you! The hotel is immaculate and the beds are very comfortable. After our dinner plans, we had a lovely time in the bar with friends where the seating is comfortable, service was good and drinks choice wide. Our only small complaint was the room doors. They are heavy and really bang when they shut - we were woken by neighbouring rooms in the middle of the night and very early in the morning. Maybe The Store can look into some soft close hinges?!"

"Very nice. No complaints."

"It was a really cute stay for my birthday weekend The little touches from the pantry to the check in wine offered and the Madeline cakes hanging on the doors- and the room was so cute too. Little spa to use with an outdoor pool. Outdoor seating for a drink/ lunch at the brasserie. We had a pianist during dinner. Was a lovely stay"

"Wonderful hotel comfortable beds and pillows spotlessly clean. Nice decor. Would highly recommend and will definitely stay again "

"Friendly, helpful staff. Made the stay enjoyable and easy. Would absolutely stay again!"

"The staff were nice. "

"We were very disappointed with our stay and unfortunately will not be returning due to the service we received. While I was taking a short 15-minute break in the sauna, I left my toddler with my teenage daughter by the pool. My daughter was using her phone only to play a video for the toddler to keep her calm and distracted while waiting for me. A staff member told her not to use the phone, so she understood that photos were not allowed and put the phone away in the bag, facing only towards the toddler so she could continue watching the video. Despite this, she was approached again and told off, even though other adults around the swimming pool were openly using their phones without any issue. My daughter felt unfairly targeted and embarrassed. The staff were unsupportive, inconsistent, and lacked basic customer care. On top of this, the cleanliness standards were poor. The evening before, our toddler dropped fries under the table during dinner in the restaurant. The next morning at breakfast we were seated at the same table, and the fries from the previous night were still there. That says a lot about the level of cleaning and attention to hygiene."