Search Chalets in Newfoundland

"Check in staff were great. It was one night stay. Toilet did not work next morning and overflowed onto floor. So grateful we showered first and could use toilet in lobby. Check out staff seemed disinterested in how disturbing or disruptive that was to our experience . Did not offer consolation or apology as if this happened often or was every day normative experience! Only asked if everyone was out of the room. which grossed us out more. Wondering how many guests have used their towels to clean that bathroom floor from toilet water and how many of same towels are recycled for us to use for showers face cloths etc. how many overflows and how clean is that floor? Rugs had stains. If it weren’t for toilet overflow we’d check it off as an average stay in an average hotel. Cost did not match that experience. Best part was check in staff and convenience off of HWY 81. The ratings showed high number but this appears to be massively inflated. My rate is solid 7"

"The staff was so friendly and helpful with recommendations."

"this is my 3rd time and by far I love it even more then the last 2 times. there is so much to do also outside if the casino"

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"We stayed in the king room with a hot tub. Overall I was very happy with my stay. The room was clean and I am picky about how cleanliness things are. If there was one thing I could give advice on is have the housekeepers defrost the freezers in refrigerators, and that is so minute it didn’t effect my stay at all! If I was to stay in that area again I would definitely stay here!"

"The mountain view was really nice nothing in the game room work properly our little girl was disappointed. The restaurant staff was great,but the indoor pool wasn't ready the day we arrived but good the next day. Parking was no problem, lots to in the area."

"I Stayed here before each time was excellent . No complains. Only thing I would like to see is more. Tv channels to watch, or Netflix accessibility. WiFi works good no problems at all - especially if u have small kids or teens so I was very pleased . "

"Had an excellent stay. The staff was accommodating and it the room was clean. Peaceful and relaxing stay."

"Clean room. Friendly staff. "