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"Cleanliness, good customer service. "

"The staff were very friendly and helpful. "

"Our stay was fantastic, our room was bigger than anticipated. Having the kitchen was very useful, lots of dishes supplied except for a pan for the oven. The room was clean and we could tell there had been many updates to the room . The hotel was still under construction (started around 8am) it never bothered us as we were already up and getting ready to head out for the day. We would stay here again in the future."

"Most comfortable bed I've slept in for awhile, this stay was so cozy and relaxing, really enjoyed my stay!"

"You pretty much know what you're going to get at an Embassy Suites. A nice big comfortable suite and a great breakfast. The complimentary happy hour is always nice as well. The staff is friendly and helpful. The only negatives were while the room was overall clean there were spots on the ceiling of the bath/shower area that looked gross, and while the fridge did have a small freezer (always helpful to us as we often travel with coolers and ice packs), it was so iced up you couldn't use it. We were traveling with another couple and there's was the same way. Because of these two things if I could give it a 4.5 stars that's what I would do, versus the five I gave it. But overall it was a great stay!"

"Great value. Clean and close to kings island."

"The staff was wonderful very polite and friendly "

"Great location. Restaurant on 4th floor - good food and great view. "

"The staff was friendly ,the room was clean , the bed was sooo comfortable !"