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"Room is clean, we had very peaceful sleep. The breakfast buffet is excellent food and variety. Our check in was very late at 1 am but the front desk gentleman is very helpful, in providing where to park and is welcoming to my daughter and me. The buffet on 16 th floor has very nice window glass view overlooking the mountains."

"Clean room and friendly staff."

"Clean, comfortable hotel in an ideal location. The breakfast buffet includes a lot of traditional Japanese dishes and is just outstanding. "

"Excellent all round"

"Excellent stay. Very spacious and well appointed rooms. Great value too. Would stay here again if return to Nagano in future. "

"Location,staff,breakfast and cleanliness were all great!"

"Room was spotless and large, and staff was very helpful"

"Great location, just a short walk from Nagano Station and easy to find. It's on the same road that leads to Zenkoji Temple. For a two-night stay this met my expectations. Facilities were clean and tidy. I also had the chance to dine in at their Mash Cafe - it was a nice, cozy ambiance and the food and drinks were delicious. Staff both at check-in counter and cafe were very friendly. "

"I had a wonderful stay at Urakusatsu Tou in Kusatsu, Japan. The hotel is very clean, and the room was spacious and comfortable. The staff were friendly and welcoming, and the check-in process was smooth and efficient. The onsen was well-maintained, offering a peaceful and relaxing environment — a perfect way to unwind after exploring Kusatsu. Highly recommend this hotel for anyone visiting the area!"