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"Great breakfast buffet. The room was spacious and had a great Japanese traditional atmosphere! Nice Onsen, everything very clean. Also - it was very "centrally located' to get around in Hakone!"

"We had a wonderful time here! Definitely will be back if we travel to Hakone again!"

"Really enjoyed our stay there, the service was exceptional. "

"One of the best hotels we’ve stayed in "

"Scenery space and quiet. Dinner and breakfast buffet was excellent with unlimited free alcohol. Space was very clean and design was good also. I would like to revisit this place. "

"The private bath houses were great! Staff was super helpful and accommodating during our stay. Would definitely enjoy staying here again!"

"Such a pleasant hotel experience! The staff was beyond helpful and very friendly. There are both Japanese and western dining options at the hotel, as well as a delicious breakfast buffet. I would recommend at least booking breakfasts when you arrive as there are not many easily walkable restaurants, and the area is very hilly. The hotel does however offer free rides to multiple locations around Hakone. The hotel has a no clothes Onsen, and they provide free coverings for tattoos. This was by far my favorite room of the whole vacation. Our room (410) had an indoor terrace with a wall to wall massive window that can be opened to let in fresh air. We even had a view of Mt. Fuji and the sky rail that goes over Mt. Hakone. My only critiques of the hotel are that there is no gym, no coin laundry, and while the room was always nice and cool, the hallways and lobby aren’t air conditioned and can get pretty warm during the hot season. "

"This was an amazing experience. The staff were extremely friendly and helpful. We opted for the stay with the traditional dinner and breakfast and the food was outstanding. We used one of the private onsens in the evening and morning and the experience was great. Please be aware that these are traditional onsens; outside in secluded areas and no bathing suits are allowed. "

"The property is in the very best location at Motohakone. Direct view of Mount Fuji the otherside of Lake Ashi. The checking in process was a lot better than some of teh reviews here. We got into the property easily and checked in with a tablet My only gripe is the inability store luggage at the property. the lockers at the bus station is close enough at 700Yen for a large locker"