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"Queen street average shopping taxi service very poor. "

"Everything is excellent. From the service, the room quality, the billing process, to the excellent location, all was outstanding. I would definitely recommend the Grand Hotel and would be happy to stay here again in the future."

"Great place to stay excellent service and very good breakfast. "

"Room in very good condition, clean."

"Breakfast was very good. There were a lot of choices to pick the foods"

"Our room was in the older part of the hotel, very small, "

"The hotel is well located next to one of the geothermal attractions. Staff was extremely helpful and kind and room was ready before check-in time, what was a blessing. Beds were comfortable and wifi was great. "

"Great location close to harbour front."

"Helpful reception staff. Clean and rooms comfortable. Room service is delivered by a robot - which is fun. Only con - no food available between 12noon and 3pm at weekends, which was annoying as we'd had a long journey and were hungry and tired."