"Stayed one night of our road trip. Had a balcony room. The balcony was full of spiderwebs and not well maintained. The room itself was clean and comfortable. Gave four stars because of the balcony."

"The first room has stains on it sheets and they quickly swap this out to another room. I checked the sheets. They looked OK and then laying down I saw what looked like barbecue sauce or marinara sauce on the pillow so I’d ask for a new pillowcase, which came promptly. This is more about Expedia complaint, but I bought the insurance in case of a cancellation which I tried to use because my wife is so pregnant. We really didn’t wanna go, but you had to cancel the reservation a week in advance and...