"Friendly staff and convenient location to stores around Waterloo."

"No elevator. No shampoo or hair dryer. No microwave. No alarm clock. No comforter. No room coffee maker. Only coffee in lobby and was told now working. "

"The hotel is old, but the room was clean and functional. The bathroom for the room we were in had a toilet that was very low which is difficult for older people, but there are accommodation rooms. Some of the staff are very nice, one not at all. Overall, it is cost effective and fine for short stays as long as you're ok with a basic room. "