Resorts in Northwest

"Property run down. Promised 2 restaurants but one was permanently closed. Location isolated. Taxi rides anywhere cost $50 to $75 one way. You can rent a car if you feel comfortable driving on left side of road"

"I really feel the property was nicely maintained. when it came to the customer service part, the front desk seemed very rude not inviting to the people coming into the resort. I came in very friendly excited for my trip, but the atmosphere around at the time really let me down. But the restaurant on the other hand at the resort was very welcoming and inviting."

"I had a great time at this hotel. It was quite picturesque, well maintained and stunning views! Ticked all my boxes- beachfront, sunsets, soft sand, snorkeling. The food was delicious, the drinks cool and refreshing and the staff amazing! I stayed in one of the beachfront villas. It's the way to go! Air conditioned, full kitchen, living and dining areas, large bathroom ane bedroom, private patio and the beachfront patio with tables and lounge chairs. A great week. I can't wait to return!"

"Everything and everyone was top notch!! We couldn't have asked for a better time. It was relaxing and accommodating!!"

"It looked like a country club. Outdated and not fun!"

"Two star hotel in four star location. Cons: dated, bed is lumpy and squeaks, walls are made of rice paper, when folks upstairs walked around, sounded like Thor doing an Irish jig. Pros: walk out the back door and sit on your patio listening to the waves 20’ away. Salt water pool with a small tiki bar and private beach area. Can drive to town in five minutes. "

"Beautiful location, clean and clear areas, helpful staff. One surprise was not daily cleaning the room and changing sheets. Everything else was perfect!"

"Checkin was smooth, but once we got to our room, we noticed one of the ceiling fans was not fully connected to the ceiling. There were never any towels by the pool & we had to go to the front desk to get them. Our second night there, we wanted to take a shower after being at the beach/pool all day & there was no water!! We literally had to wait until the morning to shower! Also, I truly believe someone stole a pair of clothing from my suitcase when they came to "clean" the room! When I told the lady at the front desk about the issues, she didn't seem to care, nor did she offer any discounts. This was our first time staying there & definitely our last! The customer service is non-existent & the resort is trash! Do not waste your money here!"

"This was our first all-inclusive experience and we were not disappointed. I wish that staff did a better job with clearing the sargasm, I also wish that there was more food availability besides the two options that were there. The coffee was honestly lacking flavor, but we drink it and we're happy to be in a place we had never been. Staff were very kind; additionally, I wish that room service was available for moments when we did not feel like getting up to go eat but would have liked to relax in our room. The overall appearance of the facility was very clean with the exception of people throwing their trash everywhere which was kind of annoying but not the facilities fault. "