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"Absolutely loved this hotel. So charming with lots of character. Room was very clean, staff very helpful and friendly. It was beautifully decorated for fall and historic (1910). I enjoyed looking at the old photos decorating the walls. I will stay here again without a doubt if I am in the area. Highly recommend."

"This is our 3rd stay here and as always The Western Front did not disappoint. It has become one of our favorite stays. Please keep doing what you do! "

"The staff was really wonderful. I just love their country accents and so helpful and accommodating."

"The room was clan and the staff was accommodating! "

"The staff was very helpful and friendly at all times. There are some upgrades going on the property, but it did not interfere with our stay. "

"This was my first time staying at Best Western of Wise, VA. The staff members I met were very nice. My room was comfortable, clean, well lit with a large window wall and easily adjustable blinds. Air conditioning kept the room at a pleasant temperature. The breakfast area offered a variety of hot foods (scrambled eggs, sausage gravy and biscuits, pancake making machine), and cold foods (cereal, yogurt, bread and bagels). My only complaint was that the pool was out of service (under reconstruction until January 2026). Also on Sunday, I had left a note for housekeeping for restock of coffee, hot cups, toilet paper. It was obvious that my room had no services that day. "

"There wasn't anything about this property that we did not like. Cindy, was very helpful when we called ahead and told her we were going to be late arriving. She made the check in process very easy and pleasant. The dining area was always kept clean and the food was hot, tasty, and available. The breakfast was always well stocked. I am a coffee drinker and there was always good hot coffee available! We will certainly stay here again."

"I always stay here whenever I’m in Wise county. This is my 3 rd visit and would recommend it to everyone. Great people!"

"The check in girl was very helpful and helped us find dinner at a good restaurant instead of what we could see which was fast food. Just down the road about a mile was where the good places were."