Find all hotels by Independent in Norton

"Hotel and rooms need a lot of TLC, water takes a while to heat up and when it does the pressure in the shower is awful. Pool wasnt bad but there were no spa appointments avaliable depsite having a membership. And the junior suite dosent look like the photos. Ended up makkng a complaint andnit was rectified but still not happy with my stay. Wasnt worth the money I paid. "

"all the staff were wonderful, lovely spacious room, lovely spa, just all round peaceful stay. "

"Clean large room with everything I needed for my stay. "

"Facilities fine"

"Good value hotel which is upgrading the rooms at the moment. Our room had obviously been recently renovated and was brilliant with everything you would want from a small hotel room. Great shower/ all modern sockets with usb/ good tv with internet connection/ air conditioning which was very good. The bar area really needs some attention with ripped seats and scared walls where old air conditioners have been removed but it does look like work is being done all over the hotel to update and improve all facilities while still being open for business. All in all a solid 8.5 out of 10 for the price."

"Got charged for the cooked food but we only had continental breakfast "

"Reception staff very welcoming. Hotel very old and carpets very threadbear in halls and stairs. Bathroom had stain on flooring and there was mildew on bath/shower mat. No plugs by bedside . Mattress very lumpy "

"Great room lovely staff always come and stay here as feels like a home away from home "

"Excellent value for money, clean hotel. Excellent breakfast, very good value Staff were excellent, friendly and very helpful. "