Find Family Hotels in Novi, MI

"The room had some areas in the bathroom that needed cleaning (wall and exhaust fan). The hot water tank did go out during the stay, which was quite inconveniencing. The staff was pretty friendly during stay. "

"Breakfast was delicious with a great variety of food and drinks available.Free Shuttle from airport to hotel was great. "

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"Breakfast is great made to serve omelets are a wonderful idea, however they run out of many things quickly, the cook doesnt wear a hairnet over his dreads, and its a toss up on whether it will be burnt, under cooked or just right. My main complaints with this hotel are a few of the staff members are very short mannered and rude and not very helpful. Also there were children running all through the halls until 4 in the morning. And staff didnt seem to mind as well as families with food and what would appear to all their belongings sitting in the common area, changing dirty diapers on the furniture and tables and being very loud all hours of the night, the pool is small and over filled with people so many we couldn't even use it the pool hsd more than capacity from open until close and got dirty very quickly. And again staff doesnt seem to mind about this safety issue!"

"Parking was horrible. Expedia booked us a king bed and we had 3 people. The Westin staff changed it to 2 double beds. Double beds are not comfortable for 2 average adults. I think we are done with the Westin."

"Very nice hotel "

"The only suggestion I have is better customer service by the breakfast kiosk attendant. He was very blah no Good Morning, etc. "

"This hotel is perfect! Clean, courteous and helpful staff, and close to the airport. Very nice! I will be back and would highly recommend! Thank you!"

"The hotel was a 4 "