Find Business Hotels in Novi, MI

"Room was clean"

"We were starving upon arrival and before booking that night we were told the restaurant was open until 10pm. We got there at 9:40 and couldn't get served :("

"Did not use most amenities. Shuttle service was very good. All staff were friendly and professional. "

"Something has changed and I will not be coming back. They put me in an ADA room with 2 queens when I had reserve a king suite & no answer to the front desk 2 separate times on the phone; was kept up until 3 am from multiple drunk people slamming doors and having a big party; when attempting to nap the following day housekeeping staff was yelling in a foreign language at the top of their lungs for at least 2 hours outside of my room to where I opened the door and asked them to stop yelling so I could sleep - they stopped 5 minutes and Resumed. Again no answer when calling the front desk. The bath was barely large enough to take a bath. I ordered food at restaurants and was charged for room service each time because I chose to take something to go. On departure the front desk said thank you for staying and never once asked how my stay was. It might as well have been a motel and I’ve never been happier to check out. Never coming back"

"One Overnight staff mended member had an attitude and not knowledgable on hotel amenities "

"The main amenities were broken, pool and hot tub, which is why we booked this stay. The place didn’t have any carts to use to load our items. Breakfast was great though, i loved the selections and the layout of the place was awesome. The room wasn’t super clean in the bathroom, looked like leftover sticker gems like a heart and glitter on the floor and when i wiped the ground the towel was black. The shower curtain didn’t hold any water in the shower so the whole floor was soaked and the fan for ventilation didn’t work so it was extremely hot to shower, and the toilet wouldn’t stop running for 6 hours while we left. it kept randomly running new water it was odd. our neighbors across the hall screamed almost all night. the beds and blankets and pillows were awesome and the set up of the room was cool. the view of the trash can wasn’t very nice but it was still fun. "

"Beautiful "

"The rooms were spacious and nicely designed. Some of the furniture needs to be replaced due to wear. Everything was clean and the staff were friendly. Need better attention to the water quality of the pool. Overall, a good place to stay for the price."

"Airport shuttle was the best part of the stay. On time friendly driver and runs frequently and FREE"