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"I really love the overall vibe and location; they’re hard to beat for the price. I only had one complaint regarding the room walls and floor being dirty, as in scuffed with hand prints and boot prints. Recent renovations, maybe? Loved the experience and friendly staff, and will very likely stay with them again in future. "

"Great location with plenty of eating places, a wide range of shops and art galleries in the neighbourhood. The hotel was inviting with panoramic views from the rooftop. The entire staff team were professional, courteous and always helpful. Great breakfast at Louis with a super team of staff who always strived to please. Thank you. "

"They need more seats at the lobby.Seating is limited for such a high volume of guests. "

"Recommend 100% Beautiful hotel with a very modern and luxurious feel. Wonderful Staff, great Food, super fun Saturday night trivia at the lounge, spacious and very well appointed rooms with again a very luxurious feel. Well located. Loved it!"

"Nice hotel located in safe neighbor near grand central station. "

"Excellent, very luxurious "

"Great place to stay for easy access to subway and uptown shopping"

"Affordable, clean, felt very safe the whole time. "

"We had an excellent 4 night stay at the Hyatt Grand Central. We flew into LGA and out of JFK and public transportation for both was very convenient. The staff was lovely and accommodating and the room (which was huge by any standard and gargantuan for NYC) makes it perfect for a family stay. The beds were comfortable and the $15/day credit for the market in the lobby was a nice little bonus (though the prices there are excessive). The building was secure and there was staff everywhere constantly cleaning. All of the negatives pertained to the bathroom. It was small and the fan didn’t work in ours. Also, the shower faucet was very stiff and required a lot of effort to turn it on by pulling it out from the wall. I think elderly people, children or people with a disability would struggle to operate it. The water pressure was not the best and the water had to run for several minutes each time we showered before it heated up. Once we had these weird little things figured out, we were fine. These are really the only negative things I can say about this property. I happily stay here again and enthusiastically recommend it to others. "