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"Very clean. Great location, nice staff, good value for sure. "

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"I need to contact the hotel regarding a forgotten item. Could you give me their email address please? Their website did not have any way for one to contact them without furigana (if you don't know what they is, just as well)."

"Very nice place and extremely Convenient with a direct connection to the station below. I wouldn’t hesitation to reserve it again. "

"The room was a beautiful Japanese style room with table and chairs and futons on tatami mats amazing bathroom and private and public onsen! Would have stayed long if I could have! "

"Good breakfast, good location and clean room"

"We had a wonderful stay during the ski season. The staff is very friendly and the location is close to the gondola. "

"Great hotel with everything we needed. Staff were friendly and helpful. Super close to the train station."

"A comfortable, clean business hotel with the added advantage of an onsen on the ground floor. Conveniently located in the traditional area of Yamagata on a bus route from the station. Breakfast in the top floor restaurant was buffet style."