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"very beautiful and traditional Japanese hotel. I like it very much"

"This is the second time I stay in this hotel. I highly recommend it."

"The room was comfortable, tasteful, taller ceiling, but could be a little dark at night. The mini refrigerator was convenient, but without a microwave it meant more drinks than actual food, unless it was already cold, like a dessert. Having a small table and chairs was a nice treat to sit down and eat in the room. The place was filled with more foreigners than locals. There is an app you can get to use the public washer and dryer for your clothes, but be aware everyone is trying to use it too. This was a nice choice to get to most of the shopping and tourist areas. If you wanted to wander further into normal neighborhoods with smaller mini marts, that wasn’t too far either. It was definitely a nice place to stay."

"My girlfriend and I stayed at the hotel for three nights in June. Our room was great because our view was of the river and hills and we could see people walking in the neighborhood from our window. I have celiac disease and was concerned about the breakfast, unsure of what I could eat. I spoke with Restaurant Assistant Manager Yuki Nabeshima and he was fantastic. He took the time to point out all the gluten free foods. Yuki said he was concerned about potential cross contamination if I selected carved beef from the tray. Each morning he took a plate into the kitchen and had the man carving beef, cut fresh slices and put them directly onto my plate. My girlfriend and I had relaxing breakfasts each morning because we knew, thanks to Yuki, that my food was gluten free. We really enjoyed our stay at the Cross Hotel and would highly recommend it to anyone. "

"Really nice hotel with fairly spacious room for Japan. The entrance and lobby area is lovely. Short walk to goju station only 1 stop from Kyoto, and easy walk to Gion with loads of bar and restaurant options. Great lounge in the basement with complimentary drinks and snacks and beautiful onsen and gym also. Only downside was the breakfast was quite expensive with not a huge selection compared to others on my trip. I would like to see more fresh fruit available. Otherwise my stay here was really perfect."

"nice hotel"

"Lovely spa type atmosphere…"

"The location is very close to Kyoto train station. It's accessible via underground as well in case if it's raining. There are many F&B nearby. Overall, happy staying at this hotel."

"Very friendly staff, clean hotel, great location. "