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"Couldn’t check in because there system was down. Had to wait an hour. Finally got in the room. Room was mostly clean, hairs in bathroom. Ew. No hair dryer. Called 3 times till they finally brought us one. Room had an adjacent door where the neighbor was slurring obscenities. Went and talked to front desk about it. They went and checked on the guy and said there was nothing wrong. He continued to yell curse words as he was probably drunk. They couldn’t move our room because they were full even though rooms were getting cleaned down the hall. We decided to leave bc we had a small child. I told the front desk, and they acted like they knew who the guy was who was yelling like he lived there. The silver lining is they gave me my money back for the two nights, thank the lord. Did not feel safe. On top of all that someone was singing when September ends in the bar to karaoke while all this was happening. That part made me laugh. Will definitely never stay there."

"clean, quiet. "

"Great little glamping moment in the Catskills!"

"It was nice and new, large room and clean. We ate dinner at the bar. Ordered the steak it was terrible and got the carrot appetizer the bartender raved about, it was terrible as well. Breakfast was very good and the staff was welcoming. Not much around the hotel for other dinning or entertainment options. You’d have to drive."

"The inn could use some freshening up. Room carpet was stained in multiple places, for example, and the building badly needs to be repainted on the outside. Guests should be told when booking that their room will be on the third floor in case stairs are an issue. It’s a charming, historic building in a great location but it looks a little rundown. "

"I am extremely disappointed with my stay at this hotel. I paid over $500 for two rooms for two days, expecting at minimum a clean and safe place to stay. I checked in around 7 PM, grabbed my keys, and went straight to work without even looking at the room. When I returned around 5:30 AM, I discovered the room had bed bugs. This is completely unacceptable. Cleanliness and pest control should be the most basic responsibility of any hotel. To make matters worse, after bringing this serious issue to management, they refused to give me a refund. Charging guests premium prices for infested rooms and then refusing to make it right is terrible business practice. I would strongly warn anyone considering staying here to think twice. Save your money, save yourself the stress, and stay somewhere that actually cares about cleanliness and customer service."

"Everything was incredible!!!"

"Extremely clean and so so so cute and comfy! "

"We absolutely loved our stay at The Graham & Co.—it’s the kind of place that instantly puts you at ease. From the moment we arrived there was this quaint, laid-back relaxing vibe that made it so easy to unwind. Everything felt very thoughtful from the design, cozy spaces, and nothing overdone. Our bungalow room was spectacular yet comfortable and inviting, and it really felt like a little escape from the usual rush. We spent our mornings sipping coffee in the fresh mountain air & hiking near the waterfalls and our evenings just slowing down whether that meant hanging by the fire pit or just enjoying the quiet. There’s something really special about how peaceful it feels here without trying too hard. It’s rare to find a place that feels this easygoing and genuine. We left feeling recharged and already talking about coming back."