Search Cottages in Ongar

"Rundown hotel catering for the masses - staff are less than interested "

"Upon arrival staff checked us in but were not forthcoming with information. Pointed and said breakfast is over there but actually breakfast was up the stairs on the UpperFloor. Rooms were a tiny bit worn and in need of a refresh. The windows looking out from the breakfast room needed a clean to be able to admire the view. Snacks and drinks to buy in reception were expensive, far better to walk 5mins to Tesco Express. Location is excellent for TowerBridge and St Katherine Docks. Restaurants and bars are within walking distance and even across the bridge there are some other options. Breakfast was ok but nothing exceptional just as you’d expect of a normal hotel. Decent times at the weekend from 0630-1030."

"Overall a good hotel in a great location. The bathroom could use a little upgrade. But still no complaints about the hotel.service was amazing."

"Room was nice and clean/ big, shower was good .. bed was a little hard but slept well . It was just the little things that was missing like hand towels (only one dressing grown) no bin liner and no sugar for tea and coffee so just the little things were missing. Little fridge was a nice surprise."

"Great location, clean rooms.staff would try to sell you an upgrade if you arrive before the normal check in time at 3pm Hotel is good value for the money it charges"

"Went down for breakfast once. It was ok"

"Wonderful location with just a couple minute walk to Russell Square Station (Picadilly Line). The room was clean and a decent size for London. Breakfast buffet was delicious and good value. Just be careful with the shower flooding because the water pressure was too much to handle all at once for the drain. There is luggage storage which is great but was annoyed that I had to take out and toss my sealed water bottle I just bought out of my backpack pocket in order to store."

"Location is fantastic, staff was friendly and welcoming. The bed and linens were clean but overall the room didn't feel clean, the power went out (understandably not their fault but still sucked) and we had to pack up to checkout in the dark. Overall the room did not feel worth 400$ a night and we would try somewhere else next time. "

"The room was spacious with a nice view of the Thames. There was no soap in the bathroom. No biggie, called down and someone brought some up. Got in the shower, body wash was also empty. Called down again. It had a kitchenette, dish soap also empty. I was excited about the opportunity to do laundry however no laundry soap. I went to the front desk to ask if I could get some and was told I had to go next door to Tesco to buy some. Went next door and they only sold full size bottles which I wasn’t going to buy for one load, so no laundry. There’s carpet in the bedroom which was filthy. When we arrived, the room wasn’t ready (we were early), so we left our bags and ventured out. I asked the front desk if they could have the sofa bed set up while housekeeping was getting the room ready. Got back around 6, sofa bed not set up. Called down and housekeeping came up but appeared completely annoyed we even asked to have this done. I was literally getting a tip out of my purse when they “smacked” the bed with their hand, said “there you go” and abruptly left the room. I ordered Uber Eats however, I didn’t realize Uber Eats are not permitted in the hotel at all (even the lobby), so had to go down outside to meet him. Upon checkout, the front desk asked how my stay was, I said “it was just ok”, she replied “oh that’s good, have a great day”. The only person I encountered here who was amazing was the gentleman who brought up our luggage. Would not stay here again."