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"Staff was very helpful!"

"Everything was great"

"Staff very friendly "

"Staff was very helpful, and patient with translation. Easy to navigate and find items (laundry, ice machine, etc.). Very clean, room was very well kept."

"Check in was very smooth and staff was extremely friendly and helpful. Although they do not have a on premise carpark area, you can park in a multi level carpark that is connected to the hotel with a special 24 hr rate of 1500 yen. Very convenient. Also, easy to get food as it is just opposite the train station."

"The staff were fantastic!! They went above and beyond and exceeded our expectations. Traditional Japanese breakfast was very good and the outdoor onsen was a nice experience "

"great spa"

"If you like to walk there are many good places to eat nearby. The only draw back is that the town has only 2 taxis so it might be best to rent a car. Loved the restaurant Hachiya within walking distance. He only takes reservations. "

"The property is old and the staff’s manners are not to Japanese standard "