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"The online check-in was a nice feature. The staff was courteous. The room was simple, clean, and not adorned with too much "stuff" on the walls, just as it should be. "

"I can’t say enough great things about my stay at the Baymont Hotel West in Madison! From the moment I arrived, every staff member I encountered went above and beyond to make me feel welcome and taken care of. Their customer service is truly top-notch, friendly, professional, and always eager to help with a smile. Whether I had a question, needed a recommendation, or just a quick request, the team responded quickly and with genuine kindness. It’s clear they take pride in their work and care deeply about their guests' comfort and experience. The hotel itself was clean, comfortable, and conveniently located, but it’s the amazing staff that truly made my stay exceptional. Thank you for making my trip to Madison so enjoyable. I’ll definitely be returning and recommending Baymont Hotel West to friends and family!"

"The service was friendly and the staff knowledgable. The location is perfect and the food was excellent."

"Very good breakfast "

"I was impressed. "

"Friendly staff Loved the bed pullows"

"Some very good food options close by but you have to look for them. It's a shame they don't have any advertisements at the hotel. Bed was very comfortable. After a Long Day's Drive I slept well"

"Location great. Really nice employees who are very helpful."

"2nd level hallway smelled of marijuana and my room smell of cigarette smoke."