"Great sevice as usual . Room was ready at 1315 , but still had to pay £15 early check in which i found unreasonable ...."

"Rooms do not have AC instead you are given a fan , which isn't sufficient when it's 31 degrees outside. Water pressure was low in our room so we could not shower until after 2pm despite reporting the issue at 10am. The room we were given was on the ground floor and did not have an outdoor area therefore we were unable to use this to dry our clothes outside in the warm weather. The photos of the rooms make it look like every room as some outdoor space. Washer dryer supplied was not good quality,...

"Room didn’t match photo on website, little disappointing.Hall and stairs were very shabby and dirty . Room was clean but again very shabby ."

"Great hotel and great locations."

"We requested for three criteria: clean, view and workspace. All matched! Had spent great time during the half term. The place is convenient and close to all daily necessities. Quiet at nights which is important. Would wish to be back again. Well done Charles Hope team. "

"Had a great stay"

"Hier is een natuurlijke, evenwichtige review in het Engels: Overall, my stay was okay, but there were several issues that made it less enjoyable. The biggest problem by far was the temperature in the room. It was around 28–30°C outside, but the room reached 31.5°C. The window only opens a small amount, so it is impossible to cool the room down in the evening. Sleeping comfortably was very difficult. The online reception was also disappointing. It took over 30 minutes to get a concrete...