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"This hotel is amazing. Got the private onsen bath which is clean and amazing, polite and friendly staff - always feel comfortable with the service, everything in the room is clean and neat, really good views, also buffet dinner is offered with a variety of delicious options, no convenience stores in walking distance but that isn't important compared to the experience."

"Incredible hotel, would recommend to book a room with the view of Fuji, it’s stunning"

"Close to station. Has many amenities and a great rooftop."

"Staff was so good. Very friendly and hard working. Food was excellent. Highly recommend to those who want a get-away."

"Amazing property inside the mountains, in connection with nature. Onsen facilities is great with indoor and outdoor options "

"Great staff. Amazing views "

"We enjoyed our stay at Ichinoyu a lot, room is very comfortable and newly renovated. The welcome drink and meals really showcase the hospitality of Japanese high standard. We felt being very well taken care of. Onsen environment is very peaceful, I spent the whole afternoon there looking at the trees and listening to birds sing. We had a great time and will definitely come back next time we are in Hakone."

"A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days."

"All staff were very friendly, the facility was clean, and there were plenty of amenities. The outside hot tub was very nice. The hotel is located far from Gora Station. If you have large luggage and need a ride to the station, you should book the hotel ride as soon as you check in. Otherwise, there are no taxis available in the morning. "