Search Apartments in Ottery St Mary

"Mya on check in desk was amazing she could tell I'd had a stressful day and went above and beyond. Room huge and well equipped. Bed was massive and comfortable. Convenient location. All in all an excellent stay."

"I would say the photo's oversell this. The rooms are spacious, but walls thin so you can hear everything next door. my 'double room' was in fact 2 singles pushed together, 1 of which was broken and the bathroom was outdated to say the least. On arrival, the guy behind the desk was just talking over us and rushing. It wasnt awful, but wouldnt be rushing back sadly"

"We were extremely disappointed having paid $600 for a 2 night stay in what was described as a superior sea view room. There was nothing superior about the room, the decor was tired, holes had been filled in the wall and had not been sanded and repainted. The wind whistled through the window. The water was not replenished on the 2nd day. Some of the staff were disinterested. The lift only services part of the hotel so you may have to carry luggage a few flights of stairs. The breakfast was nice was unfortunately is the only positive thing I can say. I stay in hotels a lot and this was the most disappointed I have been in a long time. I would not recommend staying here."

"No car parking on property is an issue"

"It was my first experience for holiday inn group and it was amazing thank you"

"The staff was so much more friendly then last year's stay they even the breakfast was loads better then last year."

"Location of the hotel was good. Overall clean. Parking is opposite and £10 for 24 hr or hourly in parking behind hotel. Check in was easy. VIP free drink unlike other hotels were restricted in choice. MAJOR PROBLEM: The room sink was blocked and leaking and the main light not working. I could not fill the kettle with water for coffee. When I complained, just a smile and thank you for letting us know - no apologies - nothing."

"Wonderful hotel and room, staff so so friendly and kind"

"Yes to both"