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"Seem like more of a budget hotel on one side and a upscale on the other side. No toiletteries given except for shower gel and shampoo, no wash cloths, no shower caps. The check petson we had Kent was not pleasant and hust dismissed us. I did ask him if he was okay, maybe having a bad day but am stull a guest and shoyld be qelcomed. Apart from thise i enjoyed my stay."

"good value for money "

"The hotel is just fine, not better. My view from the 26th floor to the harbour was great. But that’s where it ends. The elevator situation is a problem. Even though there are 5 of them you are always waiting and they tend to stop at almost every floor. Also getting water and ice can only be done on the 5th floor which means going up and down and using the terrible elevators. I wouldn’t return"

"I love the location. Very convenient to travel anywhere."

"Perfect hotel, very difficult to get in and out of the hotel room, jumping from lifts to lifts. It gets tiring after few days. But the amenities and service is outstanding from the hotel. Big hotel means big numbers of guests. "

"Did not use the spa"

"Great place to stay."

"Exceeded expectations. Check in with quick, no long queues. Spacious and the staff were amazing. All very friendly and polite. Really good location, good size room and a huge bed big enough to sleep 2 adults and 2 kids age 7 and 9! Would highly recommend and will definitely book this hotel again for our next trip "

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