"Lining up at checking in was a bit chaos and lack of organization"

"Great staff. Quick check in."

"Room was pretty small and clean and had everything I needed. Staff was helpful. The best part is that it’s right across the street from a MTR station."

"The room is large enough and probably needed to renovate as looks hard to clean well. The staff is cold and with minimal oral communication even when I said “ thank you”. The breakfast is just so so, For protein wise, there are 4 types of egg products which are eatable. Cleaning staff check on you whether you want your room to be cleaned, not voluntary cleaning a time every day. I am surprised the pool is closed at 27 degrees in November of 2026. It seems nothing wrong with the pool. The...

"The breakfast can improve a bit on the choices. The staff are extremely helpful and very polite. The manager is very friendly & knowledgeable in every way possible to assist in the requests of the guests!"

"Good location and rooms were spacious and clean! Staff were friendly and helpful too!"

"Shops are near the hotel and tube and tram lines are very close"