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"Staff here are exceptional. Our Bellhop, Flavio, always checked in to ensure we had everything we might need. Umbertto, Ramses, and Luna were so much fun and led great pool activites....the nightly shows were fantastic. We always sat in Alberto's section in the buffet, he always had our usual drinks at the ready and shared some great laughs with us as we tried (and failed many times) to learn more Spanish. There will always be room for improvement at any establishment, but if the staff can make you forget about minor inconveniences and keep you smiling, its worth the trip every time. "

"10 de 10"

"The A la Carte restaurant was great but the ability to go to them was not convenient. And the allowance should be adjusted to the number of days you stay. We went for a week and only had 3 allowance"

"Good service, delicious food, la cena del chef very good, over all totally recommended."

"Only issue was they needed to keep the pool cleaner. Around the outside edge was not clean. And may have ruined a swimsuit by leaning up against it. And the property had chipped and flaked paint on the exterior. "

"Food at the restaurants were really good and the snack options. The service was above and beyond friendly staff def recommend coming here and want to come back. "

"Staff is very welcoming and provides excellent service "

"I have absolutely no complains about our stay. Our room was big and beautiful, the beds were very comfy, the food was very tasty and very plentiful, high quality ingredients. The service was just exceptional! A big heartful thank you to the staff, who work hard day and night to make guests feel special and welcome! I would definitely return, as well as recommend this hotel to others."

"Excelent attention , and very safe"