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Grand Palladium Kantenah Resort & Spa All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools

Choose dates to view prices

The Grand Palladium Kantenah Resort & Spa offers an upscale all-inclusive experience near Puerto Aventuras Marina. Guests enjoy a private beach with sun loungers, rejuvenating treatments at Zentropia spa, and 14 diverse restaurants serving Mexican and international cuisine.

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
The current price is AED 1,199
AED 1,466 total
includes taxes & fees
5 Jan - 6 January 2026

Room options

Available filters for rooms
Showing 50 of 50 rooms

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Garden View

8.4 out of 10
Very good
(55 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Rainfall showerhead
Jetted bathtub
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe with View

  • 37 sq m
  • Sleeps 1

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 42 sq m
  • Sleeps 1

View all photos for Suite Luxury with View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with View

  • 58 sq m
  • Sleeps 1

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe with View

  • 37 sq m
  • Sleeps 2

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 42 sq m
  • Sleeps 2

View all photos for Suite Luxury with View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with View

  • 58 sq m
  • Sleeps 2

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe with View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 42 sq m
  • Sleeps 3

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe with View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 42 sq m
  • Sleeps 4

View all photos for Room Deluxe with View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe with View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 42 sq m
  • Sleeps 3

View all photos for Suite Junior with View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with View

  • 42 sq m
  • Sleeps 4

View all photos for Junior Suite Single Use Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Single Use Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Rainfall showerhead
Jetted bathtub
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Superior with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Superior with Garden View

  • 103 sq m
  • Sleeps 4

View all photos for Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View | Minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Garden View

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Sofa bed
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim-up

Family Selection Junior Suite Swim-up | Balcony view

Family Selection Junior Suite Swim-up

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop with Private Pool

Family Selection Junior Suite Rooftop with Private Pool | View from room

Family Selection Junior Suite Rooftop with Private Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront

Family Selection Suite Beachfront | Minibar, in-room safe, desk, blackout drapes

Family Selection Suite Beachfront

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 2

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 2

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 2

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 103 sq m
  • Sleeps 2

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 103 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 103 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 1

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior with Garden View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 1

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 3

View all photos for Suite Luxury with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury with Pool View

  • 37 sq m
  • Sleeps 4

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 1

View all photos for Suite Premium with Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Premium with Pool View

  • 51 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 103 sq m
  • Sleeps 1

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 103 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

  • 103 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 103 sq m
  • Sleeps 4

Family Junior Suite Garden View

  • Sleeps 3

Family Junior Suite Swim-up

  • Sleeps 3

Deluxe Room With Garden View

  • Sleeps 3

Family Selection Suite Beachside

  • Sleeps 2

Family Selection Junior Suite Rooftop With Private Pool

  • Sleeps 3

Family Selection Suite Beachfront

  • Sleeps 3

Deluxe Triple Room

  • Sleeps 3

About the neighborhood

Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 6 min drive - 7.5 km
  • Cenote Cristalino - 6 min drive - 7.8 km
  • Ecopark Kantun Chi - 7 min drive - 8.5 km
  • Xpu-ha Beach - 7 min drive - 7.8 km
  • Puerto Aventuras Marina - 9 min drive - 11.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Aurum (Lobby Bar) - ‬7 min walk
  • ‪Arrecifes - ‬5 min drive
  • ‪Helios Restaurant - ‬3 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Luxury all-inclusive property renovated in 2023 and located near Puerto Aventuras Marina
Located close to Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive provides a free breakfast buffet, a bowling alley, and 2 swim-up bars. With a private beach, a beach bar, and beach massages, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a massage, or a facial at Zentropia, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. The gym offers yoga classes and Pilates classes; other things to do include volleyball, scuba diving, and basketball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 5 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Tennis courts, express check-in, and babysitting (surcharge)
  • Games, tour/ticket assistance, and beach umbrellas
  • Guest reviews speak highly of the helpful staff
Room features
All 252 rooms offer comforts such as 24-hour room service and furnished balconies, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and rainfall showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

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  • Pool
  • Breakfast included
  • All inclusive
8.4 out of 10, Very Good, 774 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of 16 December 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on 5 January 2026 start from $395.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Kantenah Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Grand Palladium Kantenah Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

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Reviews

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 559 out of 1023 reviews
Rating 8 - Good. 251 out of 1023 reviews
Rating 6 - Okay. 100 out of 1023 reviews
Rating 4 - Poor. 57 out of 1023 reviews
Rating 2 - Terrible. 56 out of 1023 reviews

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 7 nights in Nov 2025

10/10 Excellent

Abdollah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so nice and helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Savannah

Liked: Cleanliness, property conditions & facilities
All was amazing! Family selection staff was excellent. We all enjoyed Bravo (kids 3-5) Would stay again!
Stayed 6 nights in Dec 2025

10/10 Excellent

Khalil

Liked: Cleanliness, amenities, property conditions & facilities
Great stay at Grand Palladium Kantenah Resort & Spa. Beautiful property, friendly staff, great food, and a relaxing atmosphere. The all-inclusive experience made everything easy. We would definitely return.
Stayed 6 nights in Dec 2025

10/10 Excellent

Dianna

Liked: Cleanliness, amenities, property conditions & facilities
Clean resort, comfy beds, friendly staff, food was great overall, favorite means were the steakhouse and the Italian restaurants.
Stayed 7 nights in Nov 2025

10/10 Excellent

Jeanette Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience ! Loved the staff and cleanliness
Stayed 4 nights in Nov 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service!
Stayed 6 nights in Dec 2025

10/10 Excellent

Kristofor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredible stay. Recommend the Family Selection to get a butler. One of the best trips we ever took
Stayed 7 nights in Oct 2025

8/10 Good

Lei

Liked: Cleanliness, amenities, property conditions & facilities
Great Resort. Happy to stay here.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anuj

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great resort with clean rooms and beautiful lobby. It is a large resort with lot of restaurants and multiple pools. Service is also good. Beach is also nice. Highly recommend.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tetiana

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay at Grand Palladium Kantenah Family Selection. Everything was excellent, from the staff to the amenities. The beach was absolutely beautiful, and the staff were incredibly friendly, welcoming, and always helpful. The food was outstanding with plenty of great options for the whole family. We’ve been to Riviera Maya 6 times and stayed at different resorts, and this was by far our favorite. It’s truly family-oriented and made for a relaxing, memorable vacation.
Stayed 9 nights in Nov 2025

10/10 Excellent

Bogdan

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at family selection. The resort made us feel welcomed the entire time. Every employee we encountered was polite and helpful. The grounds are beautiful. We saw the flamingos, monkeys and all sorts of wildlife. We were always able to find a spot at the pool and the beach, both are beautiful.
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Pretty good
Stayed 1 night in Dec 2025

10/10 Excellent

Ernie

Liked: Cleanliness, amenities, property conditions & facilities
We just finished a family reunion on Thanksgiving and we loved it. We stayed at the White Sands, awaiting our room at the Family Select at the Kantenah, and certainly preferred the latter, although the White Sands has a nice pool and best restaurants. The kids loved it, and the swim up is worth getting, if you can manage it.
Stayed 3 nights in Nov 2025

10/10 Excellent

Isabel

Staff in Family Selection is great. We
Stayed 6 nights in Nov 2025

10/10 Excellent

Vandana

Clean room,
Stayed 4 nights in Dec 2025

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come back! Was an amazing resort
Stayed 9 nights in Oct 2025

10/10 Excellent

Elana Blanca

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful 10-night stay at this all-inclusive resort with our family, including our 2-year-old and 10-month-old. We stayed in the Family Selection, which was absolutely worth it and made traveling with young children so much easier. The resort was very stroller-friendly, clean, and felt safe and welcoming. Our room was spacious and well-maintained, the staff was incredibly kind and accommodating, and the food offered great variety for both adults and kids. The pools and family areas were a highlight, and the overall atmosphere was relaxing and enjoyable. We made great memories and would absolutely return. Highly recommend for families with young children.
Stayed 10 nights in Dec 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Rooms very nice and clean. Butlers respond very quickly. Pools and beach very nice …
Stayed 4 nights in Nov 2025

10/10 Excellent

esther antonieta dora

Liked: Cleanliness, property conditions & facilities
Beautiful grounds. Restaurants were ok. No nightlife ir real fun for teens or young adults. Staff was nice
Stayed 5 nights in Jun 2025

10/10 Excellent

Leonel Baca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, great hotel and food , personal very professional
Stayed 5 nights in Oct 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
We have stay
Stayed 5 nights in Oct 2025

6/10 Okay

Johnny Abou

Liked: Cleanliness, amenities, property conditions & facilities
I would like to thank Karen and Edmundo our stay very pleasant and happy.
Stayed 6 nights in Oct 2025

10/10 Excellent

Izabela

Liked: Amenities
Pool and Food was great, great shows for the kids. We loved it! Thank you.
Stayed 5 nights in Nov 2025

6/10 Okay

Ella

Liked: Property conditions & facilities
Mold in the room. Very bed food. Service not good
Stayed 7 nights in Dec 2025