"The front staff and coffee shop staff were very friendly and helpful.
However, what tainted our visit was the cleaning staff knocking on the door at 8:15 in the morning !
We had completed 24 hours of travel, arrived at the hotel exhausted, knowing check out time was not until 11-noon.
Just having got out of the shower, I opened the door to a lady, who unfortunately could not explain what she was knocking on the door due to the language barrier.
She then came into the room to "show me" what she was trying to convey.
We had not been given a do not disturb sign, so she went back out to her cart to get us one.
Whether or not we had the sign up, WHY were they knocking on the door at that early time...hours before check out ?
My son did go speak to the front desk and was explained that the protocol is for the cleaning staff to connect with the front desk first, to see if we had checked out, before knocking to confirm entry was ok.
Other than that, beautiful hotel and great shuttle service to and from the airport.
Will stay there again."
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