Find all hotels by Best Western in Palapala

"I had a pleasant stay at this hotel. It’s budget-friendly, the rooms are clean, cozy, and surprisingly decent for the price. It’s perfect for travelers looking for comfort without spending too much. Location is amazing. It’s a quick walk to MOA and some other malls, restaurants and coffee shops. What really stood out was the customer service, especially from Glenda at the front desk. She’s very friendly, approachable, and goes out of her way to assist guests, not every receptionist has that kind of warmth and professionalism. Most of the staff are also polite and helpful, which made my stay even better. I like how they put their hands on their chest when they greet the guests. The only thing I’d suggest is improving the smoking area. Adding a few benches and a small roof or cover would make it more comfortable, especially during rain or strong sun. Overall, great value for money and wonderful service. Would definitely stay again!"

"Easy access to airport "

"Staff was very nice and polite! Rooms on the 9th floor are definitely worth the upgrade. This is my second stay at the hotel in a year and plan to return in future. Thank you to all the staff for a great stay!"

"Staff most definitely……from front desk to all the way to our driver that dropped us off to the airport. "

"The hotel was very clean and decorated very nice for Christmas. The food was excellent. The buffet had a large variety of food. Guarantee to over eat. The staff were outstanding. They were courteous, kind, and genuine in their effort to ensure you stay there was a memorable one. For me they succeeded. Thank you to all. "

" Lean room, Shops nearby, Excellent customer service, Good Breakfast "

"Room was great and the staff was awesome. "

"Everything was superb. Plus, I checked in on my birthday, and they noticed it, and sent sweets and flowers to my room. Very nice touch."

"Breakfast is very good. Could be better if with fried eggs or omelet to order. More variety of fruits! "