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"Where to begin? Our journey started with being dropped off by a charter service and upon arrival, we were immediately met, bags taken, and sat down with a refreshing drink. Our host provided information about the Tented Camps and took our information. It took about an hour to get our room ready, but lunch was in the same area as reception. Ayla is outstanding – the breakfast menu AND buffet is outstanding and we enjoyed a Mediterranean lunch as we waiting for our room. The Tented Camps are on a hill so you’ll get plenty of exercise up and down hill. Take advantage of calling for the golf carts and they’ll take you everywhere. Our room was Colibri 9. It was right atop the reception area/infinity pool. Amazing view of the volcano, gorgeous room, and sprawling. The hot springs plunge pool was actually TOO hot – we asked for them to turn off the valve to cool it down (was probably 115 degrees!). The housekeeping staff does an incredible job of keeping the place looking brand new. Hammocks, outside tables, SUPER cozy beds, two window beds for our two daughters, lovely amenities in the indoor AND outdoor shower, and just an absolute awesome place to relax. As a heads up, cabins 7, 8 and 9 are close to reception so when the music is playing at the pool bar – you can get some unanticipated noise that you may have to gently ask the lobby to temper. Food wise – outstanding. Asia-Luna was SO good (literally everything) that we ate there for dinner back to back nights. My wife and I en"

"Clean, beautiful environment , fantastic four nights stay"

"The food was excellent and the staff was very friendly. We had a great time "

"Beautiful view of the volcano from the grounds and hot springs. "

"This property was wonderful and the staff was nice and helpful. I really enjoyed my stay."

"Everyone in my family was beyond pleased with the hotel and staff! Everyone liked their beds, views and food. Generally this is an area where something is missed but this was a true gem of a hotel. Spa is totally worth it too ! "

"My husband and I stayed here for our honeymoon, and we were not disappointed one bit. All of the staff here is nice, welcoming, and informative. The hotel itself is so clean and open, not to mention how beautiful, peaceful, and the environment around it is. "

"We absolutely loved our stay. The staff was polite and attentive, food was delicious, and there was plenty to do there without having to leave. "

"Great resort with great options for food and really nice pools"