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"The place was amazing. The service was excellent. And we got to see a sloth on the premises."

"The room was large and very comfortable for our group of four (two adults and two teenagers). We especially enjoyed the private thermal pool, which was an awesome addition. However, we did notice that some of the fixtures in the room are a bit dated, particularly the toilet. Updating these elements would significantly improve the overall experience. Thermal pools were nice and spacious"

"The staff here make it worth it! They are 10/10. So kind. The hotel is perfect as a main base for all the activities in the area. Greivin helped us book a spa and dinner evening before our arrival via WhatsApp and it worked out flawlessly. Rooms are simple but clean and private, everything you need for a high activity trip like in fortuna. We would definitely stay here again. "

"Amazing staff, delicious buffet breakfast included, beautiful surroundings, and great location "

"Excellent service, the staff is as kind as they can be. The restaurant can improve, breakfast is great, but lunch and dinner not so good"

"Rooms were great. Breakfast was great. Hot springs were a bit busy during the day but at night were perfect. "

"Excellent "

"This place and our room has good views of the volcano. The hot springs were a nice touch to relax at the end of the day. The breakfast was fantastic, though the dining we ordered for room service was bad. The whole property feels so relaxing with nice plush landscaping of thr native rainforest flora."

"Great amenities, friendly staff, comfortable rooms"