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"the room was clean. the staff was friendly. "

"The shower pressure was very weak and the shower water was not hot. The manager was not very helpful and what’s kind of rude. The staff parking the vehicles were excellent."

"Front desk is terrible.0 customer service rud"

"We loved this hotel! We had Universal Studio tickets and the little Trolly the garland provides is the best! Is cute, so nice, and convenient, the bar and restaurant are so good and the pool is amazing especially for kids. We will definitely be staying here again soon! "

"Clean room, friendly staff"

"Very comfortable stay. Great for family travel. Just steps away from restaurants and museums. Staff was very friendly. Kids got goodie bags upon check in. "

"I was told there would be a $20 credit that can be used in the hotel. I used it at the coffee shop the next day and was told it only applies to the day of check in and not at the coffer shop. These are important details that should have been mentioned. "

"Great location "

"Clean room, near the venue we were attending, lots of close by resturants."