Search Cottages in Panhandle Plains

"Great hotel we'll be back when we travel, thanks!"

"They were having an event in the atrium (common area) with an extra fee to enter. They also had the pool area and adjoining seating area closed for a private birthday party. There was no parking, the place was loud and packed with people. We booked this hotel so that our group (4 rooms) would have a place to sit and visit in the evening. We couldn't use any of the common areas which should have been available to guests other than the private events. Also, 1 elevator was not working. The code to our room didn't work - they re-keyed it twice and it still didn't work. They ended up giving us the master code to enter our room (good thing we're honest since we probably could've used that to enter any room). Outlets in the room didn't work and the TV didn't work. Overall, very dissatisfied with our stay. "

"Very nice and affordable"

"Location: Some improvement construction currently happening. Didnt realize that the property was located in the poor side of town, so no fancy restaurants near by. So many one way streets, but not the hotels fault. It was a puzzle getting around. Room: first room reeked of cigarettes, so front desk did give us another. 2nd room was clean and fully stocked as it should be. There was only one luggage cart which I had to wait for it to return. Waited over an hour in the morning and it never appeared... guess someone had it locked in their room. Breakfast: typical hot breakfast..good, and it opened at 630am. Wish they had some flavored creamer. Dropped off keys by 7am and on the road. So if you want less expensive room for a quick stay, I would recommend."

"A"

"The best part of the property is the lobby. The rooms themselves felt older and worn. The greatest regret of our stay was eating breakfast at the hotel restaurant. Waited 15 minutes for a staff member to even notice we were waiting to be seated. We asked for a high chair which never came, were offered water which never came, and had to physically leave the table to search for someone to ask for the bill - literally no staff member came close to our table after the food arrived. In the end, I had to go back to the room with my 1 year old and 3 year old while my husband waited for the bill to finally arrive because the kids were losing it and there was no end in sight. Food was pricey and super basic. We could have had a much better experience at half the price at any Lubbock breakfast restaurant. "

"Room was not secure, no smoke alarm, out dated"

"Staff were nice."

"Rooms are always clean and they are very helpful staff"